Refund Policy for Swedata GPT LTD
Effective date: 2024-02-20
Welcome to Swedata GPT LTD. We are committed to your satisfaction with our services. This Refund Policy outlines the circumstances under which Swedata GPT LTD may offer refunds and the process for requesting a refund.
1. Eligibility for Refund
- Refunds may be requested for purchased courses, services, or products within 14 days of the purchase date, provided that the customer has not accessed more than 30% of the course content or utilized the service/product significantly.
- Refunds are not eligible for downloadable content, once the download process has commenced.
2. Process for Requesting a Refund
- To request a refund, customers must contact Swedata GPT LTD’s support team at [email protected]e with the order number, date of purchase, and the reason for the request.
- The request will be reviewed within 7 business days, and the customer will be notified of the approval or rejection of the refund request.
3. Refund Method
- Approved refunds will be processed to the original method of payment within 14 business days of approval.
- If the original payment method is no longer available, an alternative refund method will be arranged in consultation with the customer.
4. Late or Missing Refunds
- If you haven’t received a refund yet, first check your bank account again, then contact your credit card company. It may take some time before your refund is officially posted.
- If you’ve done all of this and you still have not received your refund, please contact us at [email protected].
5. Exceptions
- Swedata GPT LTD reserves the right to refuse a refund request if it is found that the product or service was misrepresented or misused by the customer.
6. Changes to Refund Policy
- Swedata GPT LTD reserves the right to amend this Refund Policy at any time by posting a revised version on our website. The revised version will be effective at the time we post it.
Contact Us
If you have any questions about our Refund Policy, please contact us at:
- Email: [email protected]
- Phone: +46 76 250 5698
- Address: 128 City Road, London EC1V 2NX, UK.